OUR STORES

GILGIT BALTISTAN

Near Main KKH, Nagar Valley, Gilgit Baltistan.

ISLAMABAD

Olympus Mall, F11 Markaz, Islamabad, Pakistan

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Will I receive the same product that I see in the picture?
    If you're wondering whether the product you'll receive is the same as the one in the picture, the answer is most likely yes. We want to show you an accurate representation of the products we sell so you'll be happy with your purchase.
     
    However, there may be slight variations in color or size from what you see on your screen. If you have any concerns, be sure to contact us before you make your purchase.
    Where can I view my sales receipt?

    If you need to view a sales receipt for an order you placed on Rozefs, the best place to look is in your email inbox. The order confirmation message from us will typically include a link to your receipt. If you can't find the message, try searching your inbox for terms like "order confirmation" or "sales receipt." If you still can't find it, contact us. We would be able to help you locate your receipt.

    How can I return an item?

    If you need to return an item, we are happy to help. Please contact our customer service team and they will be happy to assist you.

    Will you restock items indicated as “out of stock?”

    If an item is out of stock, we may restock it depending on customer demand.

    Where can I ship my order?

    There are a few different options for shipping your order. You can choose to have it shipped to your home, office, or P.O. box. If you're not sure where you want it shipped, we can help you pick the best option.